ChannelBoss Software Tools
Our software tools are developed to produce
results. Each tool is a web based application
either developed by us or from a business partner
who specializes in a specific process or
service.
Our tools include:
Document Management
ChannelBoss Document and media management is a
state-of-the-art way to provide any and all forms
of documents with your organization, channel
partners, employees and customers.
Content Management
Focus Partners has integrated the Catapult CMS
system in with our program to offer a turn-key
solution to effectively manage all your product and
media content. Your content is digitized and able
to be utilized in Print, Web and e-commerce. Sales
flyer and price sheets can be structured for every
channel segment or operating group.
Recognition,
Rebates & Rewards
How do you motivate employees and key influencers
to effectively sell your brand and products?
Motivation through incentives, and recognition
through rewards, can drive results you need and
influence the behaviors you want. Use rebates to
influence purchasing preferences and track
effectiveness.
Education
& Testing
Use ChannelBoss Education solutions to teach your
people new skills, inform channel partners about
your product differentiation, or get your team up
to speed on the latest processes and regulations.
Give them the skills and inspiration to become more
productive. This fully integrated system utilizes
video, rich graphics, voice and text.
Communications
Maintaining good communication with employees,
channel partners and customers is critically
important to your company’s success, your branding
efforts and sales initiatives. Our communication
tools have the ability to create newsletters and
send e-mails to target channels, groups, dealers
and individuals.
Feedback & Surveys
ChannelBoss has quick and easy survey and reporting
tools to use with any group, and any purpose
on-demand. Find out what a certain group thinks,
ask about drivers effecting future product
innovation or find out what the competition might
be doing.
Claim Tracker
ChannelBoss has complete flexibility to track and
verify sales. Our claim tracker can be used many
ways: by the participant to enter on-line or fax,
integrate with your ERP or upload a standard excel
file with the pertinent data. Our administrative
team will act as your eyes and ears to process
claims according to your program rules.
Campaign
Manager
Develop marketing campaigns by channel, region and
even for specific dealers. Set goals and
benchmarks, track performance to calculate rebates
or rewards. Quickly determine lower-or
higher-performing selling partners, down to the
level of the individual partner salesperson, as
well as the opportunities won or lost by any
associated end-customer. You'll know who your best
channel partners are and who needs help.
Lead & Referral Manager
The customer relationship is everything. From the
moment a prospect responds to an ad or generates a
call to a support center, the ChannelBoss Network
Lead & Referral manager springs into action.
Collaborate with your channel partners and help
them close the sale. If the prospect doesn’t fit
the resellers capabilities, have your channel
partners refer their prospect back to you for
re-assignment. System has capabilities to reward
referring partners for their loyalty to
you.
Customer
Sales
To grow sales and market share, you need to acquire
new customers. Focus Partners has the proven
methods and an integrated system to help you find
and attract new customers and motivate customers
for repeat business. Our ChannelBoss Customer Sales
system will track the ads, recognize the customer
and turn that customer into an advocate with our
Word-of-Mouth referral system.
Analytics
Real-time performance data and analysis are
important to determine how well your programs are
working, the ROI you’re getting, and where
improvements need to be made. Draw correlations
between specific behaviors and their results or
compare organizationally. Dashboard are customized
according to your needs.
One of the benefits you receive is through our
technology of integration and combining a tool sets
that are right for your solution.
Effectiveness is maximized when tools are
integrated to influence behaviors that lead to
business results. The quality of information
provided provides inspired actionable insights.