ChannelBoss Software Tools
Our software tools are developed to produce results. Each tool is a web based application either developed by us or from a business partner who specializes in a specific process or service.
Our tools include:

Document Management
ChannelBoss Document and media management is a state-of-the-art way to provide any and all forms of documents with your organization, channel partners, employees and customers.

Content Management

Focus Partners has integrated the Catapult CMS system in with our program to offer a turn-key solution to effectively manage all your product and media content. Your content is digitized and able to be utilized in Print, Web and e-commerce. Sales flyer and price sheets can be structured for every channel segment or operating group.

Recognition, Rebates & Rewards
How do you motivate employees and key influencers to effectively sell your brand and products? Motivation through incentives, and recognition through rewards, can drive results you need and influence the behaviors you want. Use rebates to influence purchasing preferences and track effectiveness.

Education & Testing
Use ChannelBoss Education solutions to teach your people new skills, inform channel partners about your product differentiation, or get your team up to speed on the latest processes and regulations. Give them the skills and inspiration to become more productive. This fully integrated system utilizes video, rich graphics, voice and text.

Communications
Maintaining good communication with employees, channel partners and customers is critically important to your company’s success, your branding efforts and sales initiatives. Our communication tools have the ability to create newsletters and send e-mails to target channels, groups, dealers and individuals.

Feedback & Surveys

ChannelBoss has quick and easy survey and reporting tools to use with any group, and any purpose on-demand. Find out what a certain group thinks, ask about drivers effecting future product innovation or find out what the competition might be doing.

Claim Tracker
ChannelBoss has complete flexibility to track and verify sales. Our claim tracker can be used many ways: by the participant to enter on-line or fax, integrate with your ERP or upload a standard excel file with the pertinent data. Our administrative team will act as your eyes and ears to process claims according to your program rules.

Campaign Manager
Develop marketing campaigns by channel, region and even for specific dealers. Set goals and benchmarks, track performance to calculate rebates or rewards. Quickly determine lower-or higher-performing selling partners, down to the level of the individual partner salesperson, as well as the opportunities won or lost by any associated end-customer. You'll know who your best channel partners are and who needs help.

Lead & Referral Manager

The customer relationship is everything. From the moment a prospect responds to an ad or generates a call to a support center, the ChannelBoss Network Lead & Referral manager springs into action. Collaborate with your channel partners and help them close the sale. If the prospect doesn’t fit the resellers capabilities, have your channel partners refer their prospect back to you for re-assignment. System has capabilities to reward referring partners for their loyalty to you.

Customer Sales
To grow sales and market share, you need to acquire new customers. Focus Partners has the proven methods and an integrated system to help you find and attract new customers and motivate customers for repeat business. Our ChannelBoss Customer Sales system will track the ads, recognize the customer and turn that customer into an advocate with our Word-of-Mouth referral system.

Analytics
Real-time performance data and analysis are important to determine how well your programs are working, the ROI you’re getting, and where improvements need to be made. Draw correlations between specific behaviors and their results or compare organizationally. Dashboard are customized according to your needs.

One of the benefits you receive is through our technology of integration and combining a tool sets that are right for your solution.

Effectiveness is maximized when tools are integrated to influence behaviors that lead to business results. The quality of information provided provides inspired actionable insights.
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